Rumour Control- The Great Gold (Bar) Rush What Happened?
Due to a software glitch on August 9th, it was possible on habbo.com and only habbo.com to buy Gold Bars as bundles, complete with bundling discounts. This means Habbos were able to buy several Gold Bars/ coins at discounted prices and then exchange them for their normal price in Credits. They could then use these Credits to buy more discounted Gold Bars and again, redeem them for their normal value.
This was a software glitch, and not the result of hacking or scripting. The issue was fixed as soon as it was spotted.
What's Happening Now?
Right now we're still assessing the scope of the issue. We've frozen the accounts of Habbo users who had been using this exploit to get free Credits. These accounts will be unfrozen when we've been able to investigate the issue more fully. We will be removing the excess amount of Credits (worked out as the amount of Credits and Gold items they purchased during this exploit) from these accounts also. The trading activities of these (and other) accounts is also being investigated in case they used their Credits to corner the market on any Furni/ rare items in the after-market. However, based on the data, this issue was quite small scale, and as the majority of accounts have already been frozen, shouldn't cause large problems in the general after-market economy.
When will things be back to normal? We are still investigating this issue and will continue to do so next week. This means that accounts that are currently frozen will remain so over the weekend.
If you have been affected by this, i.e. if your account has been banned or you think you have had Gold Bars/ Credits removed from your account unjustly, please contact our Player Support team.
