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Message: <blockquote data-quote="Savallusion" data-source="post: 236077" data-attributes="member: 470">Well, either way you've got a problem as it's likely a corrupt file within windows itself causing these problems.Clicking F1 or ESC during startup (before windows has properly started (The screen usually shows the brands logo then)) should send you forth to a choice where you can choose whether to go in Secure mode (without internet) or Secure mode with internet.Most computers have windows pre-installed, but as of 2010, there should be a re-installation partition built into the computer itself, which is unaccessible for entry unless you choose to re-install. However, installing another OS will remove it.----Edit----Come to think of it, your problem may also be caused by hardware malfunction.You could try to send it to service and ask them to try and save your files (often not likely).</blockquote>