Redirect loop

[Rain]

I used the voting API made by Josh, released by Sledmore on the main page for findretros... but some users get a redirect loop?
Although the votes were going up 4 times as fast, I've switched back to my other one now, but is there a solution for this? because my user count dropped from like 30+ to 20+ while using Josh's one.

Domain:

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[RastaLulz]

The only reason I'd assume there's some redirect loop is because the user's IP address is not the same on FindRetros and your website, for whatever reason, as that's what is used to identify if someone has voted. You could ask those who were affected to visit this (

You must be registered for see links

) and see if that is their correct IP, and then do the same on your website. Other than that, I can't offer much more help without any other information.

 

[Rain]

Thanks, i'll try that and get back to you.
Was reading the help threads and found something about bt.com ISP causing this issue?

 

[RastaLulz]

Thanks, i'll try that and get back to you.
Was reading the help threads and found something about bt.com ISP causing this issue?

BT in the past has routed all their customers through a proxy for specific websites, giving them all the same IP, while not doing it for other websites, giving them their normal IP. I haven't seen any issues with other ISP's. One solution is to use HTTPS if they are doing it to your website, but without knowing more information about those affected, it's hard to say if this was the issue, or something completely different.

 

[Kristopher]

I'm having this issue since I've started to use a proxy... Any fix for this?

 

[JynX]

I'm having this issue since I've started to use a proxy... Any fix for this?

I have an easy way to fix this, so hit me up on skype at JakeRetros123 and I'll help you with it

 

[Rain]

I'm having this issue since I've started to use a proxy... Any fix for this?

There's really no fix, as the IP will be different between findretros.com and your hotel.
The only way to overcome this is to use sessions to force them to vote

 

[M8than]

There's really no fix, as the IP will be different between findretros.com and your hotel.
The only way to overcome this is to use sessions to force them to vote

The proxy will likely set another header you can read their actual IP from.

 

[Rain]

The proxy will likely set another header you can read their actual IP from.

For some visitors, yes.
No matter what I tried, i found that there was always a group of people that got a redirect loop.

I used sessions to stop this;
> Every time they were redirected, the session variable "redirects" was increased by 1.
> If they were redirected over 5 times in 10 seconds, then a "novote" session variable was set, meaning they were no longer being forced to vote.

 

[Joh]

Anyone know how to address this situation?

 

[Queso]

I tend to have the same issue with retros that I make as well, I don't even use a proxy, yet I still get the error, maybe it's just my web browser, as others can get on just fine.

 

[CosmoPeak]

I've found an issue can occur if your website allows IPv6 addresses whereas FindRetros seems to only use IPv4. You could be having the same issue.

 

[Queso]

I've found an issue can occur if your website allows IPv6 addresses whereas FindRetros seems to only use IPv4. You could be having the same issue.

Oh, thanks, that's good to know.