Resubmitted
Member
- Sep 13, 2015
- 51
- 4
Our hotel keeps getting 'hacked' (I'm using that phrase because there is no other way that they can actually do it as far as I'm aware).
You might have already heard this, but I'll explain it again. Someone (we don't even know who) keeps getting into staff accounts without entering the password or even going through the website first. The IP wasn't even recorded, and the only thing that was recorded was the hacker's machine ID.
Our hotel is a small one, averaging about 30-40 users, but we used to get much more until the hacking happened.
The hacker claims there is a massive issue with the 'emulator' and that apparently we, or any of the developers, will never be able to find it or fix it.
We checked everything, and fixed all the fixes that was available on devbest, including SSO ticket etc. However, they still keep doing it. This has also happened to another hotel, and we can't see anything similar, we are both using different emulators and are with different hosting providers.
If anyone knows how to fix it, please do get in contact. Please note that we are very paranoid at the minute and are hesitant in giving out our emulator to random people, so we would rather if anyone was going to help us, help us via teamviewer only.
You might have already heard this, but I'll explain it again. Someone (we don't even know who) keeps getting into staff accounts without entering the password or even going through the website first. The IP wasn't even recorded, and the only thing that was recorded was the hacker's machine ID.
Our hotel is a small one, averaging about 30-40 users, but we used to get much more until the hacking happened.
The hacker claims there is a massive issue with the 'emulator' and that apparently we, or any of the developers, will never be able to find it or fix it.
We checked everything, and fixed all the fixes that was available on devbest, including SSO ticket etc. However, they still keep doing it. This has also happened to another hotel, and we can't see anything similar, we are both using different emulators and are with different hosting providers.
If anyone knows how to fix it, please do get in contact. Please note that we are very paranoid at the minute and are hesitant in giving out our emulator to random people, so we would rather if anyone was going to help us, help us via teamviewer only.