If its not ran by Jonty, it's going nowhere in my opinion. I worked for Zap when it peaked 2,800 and it's the community that makes it what it is. Anyway goodluck I guess RastaLulzFace
Not a fan of the Hub layout, would be better (since you're on BETA mode) to possibly have a visible UserVoice Platform. As most users (including myself) cba contacting a member of the development team.
I would like to see something different about it that no other hotel has, and when I say "organised" I kinda mean make everything look spick and span first. For example, your index doesnt include much, it would be better if it included other features maybe Top Badges, a radio?