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"Virus Scan Failed"

Discussion in 'Help & Support' started by Nixonn, Mar 25, 2013.

  1. Nixonn

    Nixonn Member

    Hi, when I go to download anything of any kind, the download at the bottom of my browser comes up with "Failed - Virus Scan Failed". I've tried turning off my firewall because it might interfere with the download but it still didn't work. Anyone got any suggestions on what to do?
     
    Nixonn, Mar 25, 2013
    #1
  2. Brandon

    Brandon Я тебя люблю. Staff Member

    What browser?
     
    Brandon, Mar 25, 2013
    #2
  3. Nixonn

    Nixonn Member

    Chrome ^_^
     
    Nixonn, Mar 25, 2013
    #3
  4. Wess

    Wess Invictus maneo. Staff Member FindRetros Moderator

    Which virus scanner?
     
    Wess, Mar 25, 2013
    #4
  5. Nixonn

    Nixonn Member

    Doesn't say , I right click and go more information. Just comes up with a definition and the files that may be occurring it.
     
    Nixonn, Mar 25, 2013
    #5
  6. Wess

    Wess Invictus maneo. Staff Member FindRetros Moderator

    Check it on your PC...?
     
    Wess, Mar 25, 2013
    #6
  7. Nixonn

    Nixonn Member

    Bigpond Security ... ?
     
    Nixonn, Mar 25, 2013
    #7
  8. bigdawg

    bigdawg fight teh power Staff Member

    A screen shot would be helpful.
     
    bigdawg, Mar 25, 2013
    #8
  9. Nixonn

    Nixonn Member

    Eh yeh, kinda can't download one..
     
    Nixonn, Mar 26, 2013
    #9
  10. Magic

    Magic Posting Freak

    Windows vista/7/8 use the snipping tool. Search it. It allows you to take a screenshot.
     
    Magic, Mar 26, 2013
    #10
  11. Nixonn

    Nixonn Member

    [ Want to see this link? Register ! ]
     
    Nixonn, Mar 26, 2013
    #11
  12. bigdawg

    bigdawg fight teh power Staff Member

    Do you have the latest update of Google Chrome? You can check by clicking "About Google Chrome" in top right corner.
     
    bigdawg, Mar 26, 2013
    #12
  13. Nixonn

    Nixonn Member

    Yes it is, should I try a different browser?
     
    Nixonn, Mar 26, 2013
    #13
  14. bigdawg

    bigdawg fight teh power Staff Member

    Try turning off Windows Firewall, and see what happens.

    If that doesn't work, try the following:
    1. Open "Settings".
    2. Click "Show advanced settings...".
    3. Tick "Ask where to save each file before downloading" under "Downloads".
    4. Try to download something.
     
    bigdawg, Mar 26, 2013
    #14
  15. Nixonn

    Nixonn Member

    Nope ;\ I'll try downloading a different browser and using it and see if that works. Because when I found out that it won't download on chrome I uninstalled chrome, and downloaded and installed on IE, so it might just be chrome...

    Issue solved - Was just browser all along ;)
     
    Nixonn, Mar 26, 2013
    #15

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