HDOfficial
New Member
- Oct 3, 2017
- 8
- 3
- Thread starter
- #21
Our structure is very different to your typical hotel, and after close review we will be letting about 4 staff members go.No offence but if you want a successful hotel, you need to structure a staff team like so:
- Around the user base: such as 2 mods (10 users)
- If you increase in users: Hire 1 more mod
- If you decrease in users: Sack the least active off
Having 12+ staff for example on a hotel that peaks around 4-5 users is really bad honestly. You have to give it a fair play to the big ones such as fresh and boon cus they honestly get thousands and will need tons of mods to moderate.
As far as our Administrative team goes, we have three Senior Admins/Developers who look after the server-side and just oversee.
We have one General Administrator who looks after the staff/content of hotel, and Community Administrator ahead of events/user side of hotel.
We also have a Community Leader who is a backup to both Administrators, we think of her as an Admin in training.
We then have two Managers who oversee users daily needs/wants & moderate the hotel along-side the Moderators.
Once again, can we re-iterate that the Hotel is still in BETA and there will be lots of changes in upcoming days, we recently reached a peak of 20+ for a solid 45 minutes, so we hope to improve from there.