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"Virus Scan Failed"

Discussion in 'Help & Support' started by Nixonn, Mar 25, 2013.

  1. Nixonn
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    Nixonn Member

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    Hi, when I go to download anything of any kind, the download at the bottom of my browser comes up with "Failed - Virus Scan Failed". I've tried turning off my firewall because it might interfere with the download but it still didn't work. Anyone got any suggestions on what to do?
  2. Canadian
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    Canadian Поддержание закон Staff Member

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    What browser?
  3. Nixonn
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    Nixonn Member

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    Chrome ^_^
  4. RobinHood
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    RobinHood Exitus acta probat.

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    Which virus scanner?
  5. Nixonn
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    Nixonn Member

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    Doesn't say , I right click and go more information. Just comes up with a definition and the files that may be occurring it.
  6. RobinHood
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    RobinHood Exitus acta probat.

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    Check it on your PC...?
  7. Nixonn
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    Nixonn Member

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    Bigpond Security ... ?
  8. Gustavo Fring
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    Gustavo Fring fight teh power Staff Member

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    A screen shot would be helpful.
  9. Nixonn
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    Nixonn Member

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    Eh yeh, kinda can't download one..
  10. Magic
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    Magic Fun to play with, not to eat.

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    Windows vista/7/8 use the snipping tool. Search it. It allows you to take a screenshot.
  11. Nixonn
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    Nixonn Member

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    [ Want to see this link? Register ! ]
  12. Gustavo Fring
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    Gustavo Fring fight teh power Staff Member

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    Do you have the latest update of Google Chrome? You can check by clicking "About Google Chrome" in top right corner.
  13. Nixonn
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    Nixonn Member

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    Yes it is, should I try a different browser?
  14. Gustavo Fring
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    Gustavo Fring fight teh power Staff Member

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    Try turning off Windows Firewall, and see what happens.

    If that doesn't work, try the following:
    1. Open "Settings".
    2. Click "Show advanced settings...".
    3. Tick "Ask where to save each file before downloading" under "Downloads".
    4. Try to download something.
  15. Nixonn
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    Nixonn Member

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    Nope ;\ I'll try downloading a different browser and using it and see if that works. Because when I found out that it won't download on chrome I uninstalled chrome, and downloaded and installed on IE, so it might just be chrome...

    Issue solved - Was just browser all along ;)

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